Shipping policy
Shipping Area
At this time, SMTHELSE ships to several countries in continental EU.
Shipping Costs
Orders are shipped from the international distribution center located in the Netherlands.
- Spain/Portugal: €5.95 — free shipping on orders over €50
- BeNeLux: €5.95 — free shipping on orders over €50
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Germany: €5.95 — free shipping on orders over €50
-
France: €5.95 — free shipping on orders over €50
-
Italy: € 5.95 - free shipping on orders over €50
Shipping rates may vary depending on the distance from the distribution center.
Delivery Time
Orders placed on business days (Monday through Friday) before 15:00 will be shipped the same day.
Orders are shipped with several carriers, differing per country. Once the order has been collected by the carrier, you will receive an e-mail containing your tracking number.
If a product is unexpectedly out of stock, we will contact you within 24 hours on business days.
Expected transit times:
- Spain/Portugal: 5-10 business days
- BeNeLux: 1-3 business days
- Germany: 2-3 business days
- France: 3-4 business days
- Italy: 4-5 business days